Booking calendar
From booking request to planned vehicle service.
Web and mobile support for booking vehicle-related services and planning internal resources.
Anonymized team experience
Parts of the solution
- Booking calendar
- Resource allocation
- Reminders
- Payment workflows
The challenge
A large organization needed to modernize booking and administration for vehicle-related services. Customer appointment choices needed to connect with internal planning, resources and information from existing systems.
Our work
The work covered a web platform, mobile application and connections to internal systems. The assignment linked customer bookings with scheduling and resource allocation.
The solution
Bookings were connected to planning, reminders and payment workflows. Web and mobile interfaces provided different entry points into the same booking process, with internal systems forming part of the solution.
The outcome
The developed solution brought customer appointment choices and organizational planning together. The booking calendar, resources and associated workflows shared a common system foundation.
